It is designed for users up to 208cm in height and weighing up to 180kg. Upon purchase and fulfilment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. Since its founding in 2014, Secretlab has effectively set a new standard for gaming chairs. https://www.marketinven.com/shop/list/140119, https://www.lazada.co.th/shop/secretlab-fulfilled-by-neolabs, United States, Canada, United Kingdom, Australia, New Zealand, Singapore, Malaysia – English, European Union – English, German, French, Spanish, Italian, The Philippines – English (Shopee and Lazada), Thailand – English (Lazada), Shopee (Thai), Indonesia - English (Shopee), Bahasa (Tokopedia). The Best Gaming Chairs Secretlab Us Raynor Ergohuman Chair Me7erg Mesh With Headrest Chair Gas Lift Cylinder Removal Office Master You Might Also Like Pengikut. What are the differences between the OMEGA, TITAN and TITAN XL? Cleaning and maintaining your Secretlab chair is quick and easy. Secretlab ships directly to customers in over 60 countries worldwide. For a full list of the different languages that you can view our website in, please refer below: You can pay for your order securely with the Stripe payment method, which accepts both debit and credit cards. We will post news and announcements on our Facebook page as well, so be sure to like our Facebook Page for quick updates. The packaging, instructions and tool kit made for super easy and convenient assembly. I purchased the Cyberpunk 2077 TITAN and received the Game of Thrones House Stark TITAN upon delivery. STAY HOME … It is also equipped with an integrated adjustable lumbar support system, which allows you to adjust the depth of lumbar support by simply turning the knob on the right of the backrest. Our warranty policy can be summarized as follows: Though we are unable to provide exchanges for our chairs at the moment, we do have a Return & Refund policy in place which you may refer to for more information on the process. Out of all of the different types of gaming chairs out there, we recommend Secretlab’s the most. The seat base can tilt back when you lean into the chair, and you can then lock it at your desired angle of tilt. Check out the entire collection of team-branded chairs in this report: Secretlab pro esports team chairs. If you have a gaming chair, you may disassemble it with tools such as a screwdriver, rubber mallet, bolt remover, and drill for a chair with bolts and nuts. Amazing experience from start to finish with my secretlab Titan. Refer to the side of your Secretlab chair's backrest and click the image that corresponds to your chair. This chair is ideal for the users who are up to 200cm in height and 130kg in weight. The points of articulation in the armrests alone make it everything from the foundation to the cherry on top for any gaming setup. The Secretlab 5-Year Extended Warranty Program is only available to Secretlab 2020 Series chairs. This means keeping liquids away from your chair, and also wiping it down once in a while to keep it clean. Step 2 Turn the chair upside-down so the the center of the base is visible and accessible. When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. This chair is ideal for the users who are up to 200cm in height and 130kg in weight. This date is an estimation of when your purchase will be back in stock and shipped to you. The quality of thi product is insane. On the other hand, the Secretlab TITAN is built for larger folks, featuring a taller backrest and a wider and deeper seat base. Secretlab chairs are designed and certified for safety and durability. Select chair assembly Refer to the side of your Secretlab chair's backrest and click the image that corresponds to your chair. Shop from the full range of award-winning Secretlab chairs now. Jim Salter I appreciate the Omega's low-key styling. We are currently experiencing a high volume of orders and shipping may be delayed. We will update our contact page with the locations once they become available. Can I change the color or chair model? Up to 5-years warranty on all functionality portions of the chair. $130 OFF all Secretlab 2020 Series NAPA models. Shipping costs generally hover around €19.90 - €49.90 for one chair (our chairs are very heavy—a testament to their durability). To get an idea of the best fit for you, check out our sizing calculator. Included in the Secretlab collection are custom designs for Team Liquid, Evil Geniuses, OG Esports, G2 Esports, Cloud9, T1, and more. Upon purchase and fulfilment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. For the full list of authorized channels in your country or region, please refer below: The Secretlab website is available mainly in English. Secretlab™ is a registered trademark of Secretlab UK Ltd (CRN 10848310). $30 OFF all Secretlab 2020 Series PRIME™ 2.0 PU Leather and SoftWeave® Fabric models. Secretlab reserves the final right in determining if a benefit under the warranty can be claimed. ... Secretlab: 5-year warranty backed by stellar customer support . The other chair is purely for fans of one of Overwatch's most popular heroes, D.Va. What is the difference between the Secretlab PRIME 2.0 PU Leather and Secretlab NAPA Leather? They Don’t Slow Down. However, if your order is already on its way to you, please reach out to our support team via the Contact Form as soon as possible and they will do their best to assist you with re-routing the order on a best effort basis. * Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control. The chair effectively adapts to you, featuring also a multi-tilt mechanism with tilt lock that lets the seat base tilt back when you lean into the chair. The tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. I have placed an order/pre-order for a chair. Our handy sizing calculator can help you see which model fits you best, based on your height and weight. In order to ensure that you receive an authentic product and the best possible experience, we strongly encourage you to purchase your chair through our official website or the following marketplaces. Put simply, we’re prepared to stand behind our chairs for a long time. Secretlabs offers three different types of chairs, with each one designed to accommodate a different weight and height. Please reach out to us on our Contact Form and our support team will assist you. Both offer a similarly great sitting experience, but they have different properties that make them suited to different use cases. Laying the chair with the back touching the floor is an easy way to perform this task. We are only able to ship to residential or commercial addresses in the EU and are unable to ship to PO Boxes. Direct Pricing Buying direct means you enjoy a price that excludes up to 25% in middlemen costs. This video will show you how to remove this clip for the chair and how to remove the base if you like my video please thumbs up. After a short processing period, a shipping confirmation email containing tracking details will be sent to you, and you will be able to track the delivery of your chair package. Exceptions include distant locations and stock availability. You should receive an email update regarding your application within 5 working days. Secretlab chairs offer different leather and fabric options. We work to have all orders dispatched to you soonest possible and so at times, the order may already be on its way to you. Popular Posts. From the hydraulics to the upholstery, our parts and products have undergone tests according to established industry standards, so that you can sit with peace of mind. Do you ship to PO Boxes or pick-up shops? This will allow you to properly fix them. Office Chair Lift Mechanism/Pneumatic Cylinder Normally, the seat of the chair can be removed from the cylinder by tugging them apart or by gently applying force with a hammer until they pull apart and separate. If you need a large universal chair with a solid capacity and limited height and functions, the SecretLab Omega Play Chair is perfect for your needs. You may opt out at any time. Any such requests will have to be arranged by the customer directly with the shipping carrier after placing the order. The Secretlab TITAN XL is a larger version of the TITAN. Make sure your post is set to public, and then submit the post URL on our Warranty Extension page. Our specially formulated Cold-Cure Foam Mix is just the right balance between firm and soft, offering remarkable support and comfort. Removing Bolted Bars Turn the sofa over to locate the base bars. Join our mailing list for the latest offers and product releases! If you take good care of it, your chair will continue to look great while keeping you comfortable for many years to come What countries does Secretlab operate in? If your product arrives with defects, you need to disassemble the chair, repackage it and ship it back to the seller. Lower Frame Removal Step 1 Remove retaining plate from housing by remov-ing two screws with 3/16th hex key. If you are sure of your weight and you want the best chair that will support you for long hours of play, we recommend that you choose the most popular model – the SecretLab Titanium gaming chair. However, you should also refer to the specifications sheet for each chair for more detailed dimensions. Most users take about 20 minutes to assemble their chair. In addition, Secretlab chairs are designed to combat poor posture, one of the most common causes of chronic back pain. Secretlab NAPA leather is our most luxurious upholstery offering. NeueChair™. With its fashionable look and … Gaming chair manufacturer Secretlab has done plenty of collaborations with different brands and organizations in the past, but nothing looks more ambitious than their latest release.. Theres no downside aside from price and even then, the build quality makes me think it will be well invested money spent. 6. Once your order has been successfully placed, you will receive an order confirmation email with your order details. For some quick tips, check out our Aftercare Guide. Omega Team Liquid: $389 | Titan Evil Geniuses: $429. Secretlab™ is a registered trademark of Secretlab SG Pte Ltd, Secretlab Chair (2020) Specification Sheet, Secretlab Chairs (2018) Specifications Sheet. Pre-OrderWhen you purchase a pre-order product, the estimated shipping date for your order at the time of your purchase can be found in your order confirmation email. Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® FabricNAPA Leather, Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® Fabric, ADC12 Aluminum, industrial plated for extra durability. Can my chair be assembled before delivery? It was designed to be easy to maintain and also contains no animal byproducts. We apologize for the inconvenience caused. We do not ship pre-assembled chairs. The kinn chair borrows some of its design approach from the newer mesh chair designs on the market today, but it does so with a completely different. Arm rests need replacement due to well known issue if the armrest busting at the seem on both sides. With the Titan, I just dropped … On the other hand, Secretlab PRIME™ 2.0 PU leather is a more accessible option that has been engineered to have the right amount of flex and softness without sacrificing any durability. This one is covered in Secretlab's Softweave fabric, and it's pure, poppy pink. However, we’ve done our best to simplify the process by including a detailed assembly guide with every chair. A shipping confirmation email with the tracking details will be sent to you once the chair is on its way so you can keep track of its delivery status. Removing the wheelbase from the hydraulic piston is easier compared to removing the piston from the multi-functional tilt system. We do not recommend the signature requirement to be lifted to ensure the safe delivery of your purchase. You can also find the Assembly Video and Assembly Guide in our Resources page. By cutting out the middleman and selling directly to you, we get rid of extra expenses like retailer and distributor margins and storefront costs. Alternatively, you can refer to our full video assembly guide on our Resources Page. When you buy a Secretlab chair, you know you’re getting quality that is the result of years of R&D work and ceaseless iteration. Each Secretlab chair has a different weight limit: While our chairs are actually rated for higher loads, we arrived at these recommended weight limits after rigorous testing to determine what would provide you with the safest and most optimal experience. This is the same leather used by luxury automobiles and boutique bags, and it is both very breathable and durable. Once the shipment for your chosen chair model and colorway arrives, we will work to have your chair dispatched to you soonest possible. The 2020 Series raises the bar even further, featuring durable and supple PRIME™ 2.0 PU leather, full-metal 4D armrests, and memory foam head and lumbar pillows. Step 2 Remove plastic actuator from handle using 5/64th hex key to … I need my order VAT exempted. How do I know if a Secretlab chair will be a good fit for me? The Secretlab 2020 Series is also backed up by a 5-year Extended Warranty, far exceeding the industry standard. So, watch it through at least once before you start. Due to the bulky and heavy nature of our chair packages, we are unable to have them delivered to PO Boxes or pick-up shops. Should you require any assistance with the shipping, please do write in to our support team via the. 99 £129.99 £129.99 Secretlab has successfully designed a chair that is sleek, sturdy and comfortable, and an all-around great price for such a high-quality product. Each Secretlab chair is engineered to fit different builds. Do I have to be present to receive my order? Lift the sofa onto its front side so … The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. You can place every component exactly where you want it. $60 OFF both NeueChair™ Silver and Obsidian models. We want to make sure you receive your purchase. Secretlab chairs are made only from top-of-the-line materials and components, and we’ve worked with scientists at the Agency for Science, Technology and Research (A*STAR) to stress test and certify our upholstery for extreme durability and quality. In addition, payment via iDEAL, Bancontact, SOFORT Banking, Cartes Bancaires and Przelewy24 is also available. I have received my chair and would like to exchange it for a different chair model/color. Feel incredibly comfortable for long hours with the best gaming chair in the world. It retains all its features, but is up to 25% larger and comes with an even taller backrest. Made from genuine animal hide, it is buttery-soft and exceptionally cool to touch. The Secretlab OMEGA is equipped with a thick layer of patent-pending cold-cure foam to provide optimal comfort and support for long hours. You can also find the Assembly Video and Assembly Guide in our Resources page . Secretlab chairs are built to be highly customizable and feature a wide range of adjustments. Its side wings are smaller but wider too, creating an even more spacious environment. All Secretlab chairs come with large and sturdy XL PU caster wheels, which are designed to glide smoothly over most surfaces without damaging them. In the unlikely event that you encounter any damaged, defective or missing parts, please drop us a ticket on our Support Form with photos of the affected area and your order number so our Support team can do their best to assist you. In terms of milestones, the Secretlab team have a lot to celebrate, but … My dream chair ended up with the person that asked her out first and when Secretlab didn’t have any stock left, I ended up settling for someone else. Secretlab’s guide is a thick, large pamphlet full of actual colored pictures and readable English. Secretlab chairs are exceedingly durable, but proper aftercare is still crucial to ensure they stay in good condition for a long time. Secretlab Omega is a high quality, no-nonsense chair—the pseudo-leather looks and feels very good, and the padding is incredibly firm. The biggest name in gaming chairs is making its biggest seat yet. Also, we have free shipping promos from time to time, so do keep a lookout. According to Ian, the company’s grand vision is to put a Secretlab chair in front of every computer screen in the world. This is why, for security purposes, all our orders require a signature upon delivery to ensure they are safely delivered to you. We also share information about your use of our site with our analytics partners. In addition, it comes with a multi-functional tilt mechanism which enables the chair to effortlessly adapt to your sitting preferences. In the meantime, our operations team is doing all they can to expedite the process. Received the wrong chair initially, but Secretlab sent the correct one within a week! We use automatic data collection tools to analyse our traffic and improve your user experience. Secretlab founders / Image Credit: Secretlab via Glassdoor. What languages are the Secretlab website available in? We’ve compiled a handy Aftercare Guide with more detailed instructions, and you can refer to that for more information. Please allow for a longer than usual time for order processing. All rights reserved. How can I do that? Freedom Task Chair Disassembly Instructions Some components may not be recyclable in your area. Is Secretlab PRIME™ 2.0 PU leather or SoftWeave® fabric better for me? Finally, we believe in taking care of you directly. You can likewise add nails to strengthen the chair. How do I assemble my Secretlab Chair? Can I remove the signature requirement? The amount of adjustment on it rivals $500-700 chairs I've sat in. Depending on your location, we ship via a few shipping carriers such as UPS, FedEx, DHL and the final shipping cost will be calculated upon checkout at our shopping cart page. How do I take care of my Secretlab chair? Aesthetic defects and damage due to misuse of the chair are not covered. However, to facilitate a more accessible and convenient shopping experience for our international customers, we also support different languages in select regions. Our warehouse is based in Warsaw, Poland and orders usually take up to 1 working day to be processed and 95% of our orders are delivered within 2 - 4 working days. If you recently purchased a 2020 Series model, simply post a photo of your new chair on social media—this applies to Facebook, Instagram, Twitter, Reddit, YouTube or Twitch—with the hashtag #Secretlab. If you are eligible for VAT exemption, we can create a special order for you. Join our mailing list for the latest offers and product releases! Some chairs do not use nails or screws to secure the limbs together. These cost savings are then passed on to you, so you get the best value when you buy from us. The Secretlab TITAN XL is a larger version of the TITAN. All rights reserved. As stated above, using Secretlab’s online sizing guide is the perfect way to figure out which chair is just right for you. Assembly was simple, and the instructions were as clear as any company could potentially provide. REV-00. The leveled seat base also makes this a great option if you like to sit cross-legged. Its relatively compact design is a good fit for those who prefer a more snug sitting experience. The company has partnered with Riot Games to produce League of Legends-themed gaming chairs featuring three of the most popular champions from Ionia and virtual girl group K/DA. Secret lab armrest replacement. Features Usage Video Watch the video This will leave the column, which contains the pneumatic cylinder, or … We recognize that people come in all shapes and sizes, and our chairs are designed to accommodate various heights and weights. The included memory foam lumbar pillow shores up your lower back and relieves strain on your spine, while the adjustable 4D armrests let you rest your elbows, taking the pressure off your shoulders and neck. Secretlab manufactures more than 500,000 chairs a year and has made its mark in over 60 countries, with the latest expansion to Japan in June. That didn’t stop me from pining after my crush… Any time that I watched a streamer using one of their chairs, or a Secretlab ad appeared in my browser, my mind would wander off to daydreams…. If something goes wrong while under warranty, follow these steps: Contact customer service. We are currently working on securing a few locations where you can experience our award-winning chairs. Copyright © 2015 – 2021 Secretlab. Why choose a Secretlab chair over other chairs? Hbada Office Chair Desk Chair Flip-up Armrest Ergonomic Task Chair Compact 120° Locking 360° Rotation Seat Surface Lift Reinforced Nylon Resin Base, White 4.3 out of 5 stars 5,650 £119.99 £ 119 . I am unavailable to collect my order. To make things more convenient for you, Secretlab is also available through marketplaces like Amazon, Lazada, Shopee, and Tokopedia in select countries. What do I do if I face an issue with my purchase? The arms on my old chair swung up and away, letting me push the chair in all the way when I was done using my PC. Stay Home Sale Secretlab. I got my chair in roughly a week. Privacy Terms, Copyright © 2015 – 2021 Secretlab. By continuing to use our website, you consent to the automatic collection of your data. Gaming chair brand Secretlab has announced a new black colorway that can be applied to its Omega and Titan models. If you run into any issues during the assembly, please feel free to contact us through our Contact Form and our support team will do their best to help you. Office chair bases contain a gas cylinder that is lubricated with grease, and it can get messy. Regardless of the type of leather you pick, we recommend practicing a regular care regime to ensure it stays in tip-top condition for longer. However, if you absolutely must, you may write in to our support team on our Support Form for further advice on this. Therefore, we always recommend for you to check on your order at checkout. What is the weight limit for Secretlab chairs? We are unable to accommodate custom requests for deliveries, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location. I would recommend using a wooden 2x2 inch block as a buffer to strike the piston using a hammer/mallet as shown in the video https://youtu.be/dDZ1AtLVVO8. It is also equipped with an integrated adjustable lumbar support system, which allows you to adjust the depth of lumbar support by simply turning the knob on the right of the backrest. Autonomous kinn chair assembly guide. Any body know any good alternative replacements for the arms rests, I bought some off amazon but they have 4 holes instead of 3 so only 2 of the holes actually like up. So do keep an eye on your tracking details to ensure that someone would be around to sign for it. Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® FabricNAPA Leather, Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® Fabric, ADC12 Aluminum, industrial plated for extra durability. We are unable to ship to PO boxes.
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